Insurance FAQs
Where do I go when I am sick or hurt?
Visit the LSU Student Health Center on Infirmary Road; tthe telephone number is 225-578-6271. Treatment and outside referrals are available at the Student Health Center. Read “Important Requirements” on page 3 of the LSU Student Accident & Sickness brochure regarding referrals.
If I am enrolled in the Student Health Insurance endorsed by LSU and need to see a doctor or health care professional outside of the Student Health Center, where do I go?
Always first go to the Student Health Center and speak to a physician about obtaining a referral to an outside Preferred Provider (PPO) physician.
Where do I go if the Student Health Center is closed or in case of an emergency?
After Hours Care / Emergency Care information.
How do I file a claim while on the LSU Student Accident & Sickness Insurance Plan?
- Ask the Student Health Center for a Student Insurance Claim form.
- Complete all blanks on the front of the claim form.
- Attach all bill(s) and Student Health Center referral(s) to the completed claim form.
Mail all documents to the authorized agent at:
Gallagher Student Health & Special Risk
500 Victory Road
Quincy, MA 02171
Will medical providers, doctors and hospitals file (mail) my claims directly to the insurance company?
Please do not depend on medical providers to file your claims. Obtain copies of your itemized bills; attach to the claim form with the referral and mail to the address above for prompt service.
After I have read my Student Insurance booklet, who can I question regarding the plan?
Call (toll-free) 1-844-288-4920
The Student Health Center and International Services are unable to answer benefit questions.